This role supports IT and business operations by analyzing business process needs and implementing technology based solutions. The individual will be responsible for the full software implementation lifecycle: requirements, design, configure, test, document, train, implement, management, and on-going support.
Project management, technical ability, problem solving, and communication are some of the critical skills required for this role. The individual must be able to work directly with users to understand business challenges, interpret requirements, apply available technologies, and implement or configure appropriate solutions. The individual must also be able to work efficiently with minimal oversight. Experience supporting user-facing technologies, training individuals or groups, creating technical documentation, implementation solutions, and systems management are also required for this position.